Thank you for choosing our products! If you are not satisfied with your purchase, please review our return & exchange policy below:
- Return Conditions
- Returns must be requested within 14 days of receipt.
- Only unopened, unused, and undamaged items in original packaging are eligible.
- Due to hygiene and safety reasons, opened or used personal care items cannot be returned.
- Exchange Conditions
- If you receive a product that is damaged, leaking, or incorrect, please contact us within 48 hours with photos, and we will send a replacement at no extra cost.
- Return Process
- Contact us at support@secretcovers.top before returning any items.
- Once approved, we will provide a return address.
- Refunds will be issued to the original payment method within 5-7 business days after inspection.
- Shipping Fees
- For returns due to personal reasons, customers are responsible for return shipping costs.
- For defective or wrong items, we will cover the shipping costs.